Refund Policy

At Vero Brand Crafter LLP, we prioritize client satisfaction and quality deliverables.

Eligibility:
We offer a 7-day refund policy from the date of delivery. If the deliverable does not meet the agreed-upon specifications, clients may request a refund within this period.

Process:

1. Submit your refund request within 7 days of receiving the deliverable.
2. Our team will inspect the deliverable to assess if it meets the project specifications.
3. If approved, your refund will be processed promptly.

Notes:

• Refunds are valid only for the services/deliverables outlined in the project scope.
• Requests after 7 days will not be accepted.

Cancellation Policy

At Vero Brand Crafter LLP, we understand that plans can change.

Project Cancellation:

• Clients may request cancellation of a project before work begins.
• If the project has already started, cancellation charges may apply depending on the progress made.

Process:

1. Notify our team via email or contact form with your cancellation request.
2. Our team will confirm the cancellation and any applicable charges.

Notes:

• Cancellation requests must be clear and submitted in writing.
• Prepaid amounts for uninitiated projects will be refunded in full.

Privacy Policy

Vero Brand Crafter LLP values your privacy and is committed to protecting your personal information.

Information We Collect:

• Name, email, phone number, and project details you provide.
• Information collected via website forms and communications.

How We Use Your Information:

• To provide our services and deliverables.
• To communicate with clients regarding projects, updates, and offers.

Data Protection:

• We do not sell or share your personal information with third parties without your consent.
• We maintain security measures to protect your data from unauthorized access.

Your Rights:

• You may request access, correction, or deletion of your personal data.
• Contact us at info@3amediagroup.com for any privacy-related concerns.